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Advanced Functions (for Administrators) (7) Configure Active Directory® Authentication Using Web Based Management Configure LDAP Authentication Using Web Based Management Configure Public Mode for Secure Function Lock 3.0 Configure Secure Function Lock 3.0 Using Web Based Management Register the IC card for user authentication in Secure Function Lock Reset Your Brother Machine Restrict the functions available on your Brother machine and the number of prints.
Cloud (4) How do I print since Google Cloud Print is discontinued? Printing / Scanning with the Cloud Setting up the Web icon (Brother Web Connect) function. What is Brother Web Connect (Web icon)?
Copy (10) Change the Print Setting Options When Having Printing Problems Check the Print Alignment from Your Brother Machine Check the Print Quality Copy in Ink Save Mode Correct the Paper Feed to Clear Vertical Lines Enlarge or Reduce Copied Images My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Other Problems Print using only the black ink cartridge when the Colour cartridges have run out. The edge of glossy paper is smudged. Vairāk
Error Messages (31) "Offline" appears on the Status Monitor. After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print. Cannot Detect Cannot Detect Ink Volume Cover is Open Document Jam High Temperature Hub is Unusable I still receive the error message "Paper Jam" after I removed the jammed paper. I'm using Windows Vista, Windows 7, Windows 8 / 8.1 or Windows 10 and a network connected Brother machine. The followingerrors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC PrintQueue. Ink Low Low Temperature Manual Feed No Paper / No Paper Fed Out of Fax Memory Out of Memory Paper Jam Paper Size Mismatch Paper Tray #1 not detected / Paper Tray #2 not detected Printer Locked Replace Ink The error message "No machine found" appears when I installed drivers with USB connection (For Windows). The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The paper tray is half full of paper but the paper low message is displayed. The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. Unable to Print XX Unable to Scan / Scan Unable Unusable Device When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe isattempting to connect to a DNS server". When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". Wrong Ink Cartridge Vairāk
Fax (28) Change Memory Receive Options Change the Print Setting Options When Having Printing Problems Check and Cancel a Pending Fax. Check the Print Alignment from Your Brother Machine Check the Print Quality Confirm that a FAX I sent was received correctly. Correct the Paper Feed to Clear Vertical Lines Forward a fax to another fax machine when my machine has a mechanical problem. Forward Incoming Faxes to Another Machine I am experiencing issues sending a fax. I am having an issue receiving faxes. I cannot receive a colour fax. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Print a Fax Stored in the Machine's Memory Print using only the black ink cartridge when the Colour cartridges have run out. Receive faxes on the computer for Windows (PC-FAX Receive) Remote Retrieval Commands Select Receive mode. Send a fax Set Fax Preview to On. Set the Telephone Line Type. Store Incoming Faxes in the Machine's Memory The faxes I send are always received with a vertical black line. The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax. Transfer faxes to the PC when my machine has a mechanical issue. Turn Off Memory Receive Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows® only) What is Distinctive Ring and how do I program it? Vairāk
Linux (19) Can I use my Brother printer with a 64 bit Linux distribution? (Linux) Delete a network scanner entry. (Linux) Firewall port requirements of the Scan Key Tool (Linux) How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux) I cannot install the driver when using the Driver Install Tool. (Linux) I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file ordirectory" error on Gentoo (Linux) I want to print using CUPS while keeping SELinux enabled. (Linux) I'm using SuSE 11.2. I cannot print to Brother monochrome machines. (Linux) Large characters are printed incorrectly. (Linux) My machine prints 2-sided when I select 1-sided printing in the driver (Linux) Scan using XSane or GIMP (Linux) The downloaded driver's name is different from my machine's name. (Linux) The driver installation finished successfully but I cannot print. (Linux) The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux) To install the printer driver easily using a tool. (Linux) Uninstall printer drivers (Linux) Uninstall Scan-key-tool. (Linux) Uninstall the scanner driver. (Linux) When I print images, the quality is not good (Linux) Vairāk
Mobile (18) A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™mobile device. Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Scanned documents are black when I view them in Brother Image Viewer (Android™) The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). Update your machine's firmware using Brother iPrint&Scan (Android / iOS) What is AirPrint? What is Brother iPrint&Scan? When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? Vairāk
Others (3) Other Problems Reduce Printing Noise The keys on the control panel do not respond or triple beep when I press them.
Paper Feed / Paper Jam (21) (Video) Load A3/Ledger paper (Video) Load A4/Letter paper Document is Jammed in the Bottom of the ADF Unit Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Document Jam I still receive the error message "Paper Jam" after I removed the jammed paper. Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 Load Documents in the Automatic Document Feeder (ADF) Load Documents on the Scanner Glass Load Envelopes in Paper Tray #1 Load Paper in the Multi-purpose Tray (MP Tray) Load Photo Paper in Paper Tray #1 My Brother machine feeds multiple sheets of paper at a time. My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Paper is Jammed in the Back of the Machine Paper is Jammed in the Front of the Machine Paper Jam Remove Paper Scraps Remove Paper Scraps Jammed in the ADF Vairāk
Print (49) After replacement or repair of the Brother machine, uneven colour streaks stand out when printing from the computer. After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print. Black ink is still wet after printing on glossy paper from my computer Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (Android™) using the Brother iPrint&Scan? Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan? Cannot print after a Windows 10 update (June 2020) Change the Print Setting Options When Having Printing Problems Change the printer driver settings (Windows / macOS) Check the Print Alignment from Your Brother Machine Check the Print Quality Correct the Paper Feed to Clear Vertical Lines I cannot find some options in the Print dialogue box (macOS 11 or later) I cannot find some options in the Print dialogue box. (For OS X v10.7 to 10.15) I cannot make borderless prints. I cannot print from my computer via USB. I cannot print using my Brother machine on a wired network. (Windows / macOS) I cannot print using my Brother machine on a wireless network (Mac) Improve poor print quality Ink is still wet after printing on Glossy Paper and even after ink dries, smudges appear. My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021) Other Problems Prevent Smudged Printouts and Paper Jams (Mac) Prevent Smudged Printouts and Paper Jams (Windows®) Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print a web page from iPrint&Scan when using an Android™ mobile device. Print as a Booklet Automatically (Windows®) Print as a Poster (Windows®) Print both sides of paper or a booklet automatically Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad. Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Print using only the black ink cartridge when the Colour cartridges have run out. Printing / Scanning with a mobile device Printing from applications other than Brother iPrint&Scan when using an Android™ mobile device. Reduce Printing Noise Some characters are missing when printing PDF files from Adobe® Acrobat® /Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this? The edge of glossy paper is smudged. The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The printer status is Offline or Paused. When choosing greyscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce thegreyscale image? When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colours donot match the colours in the original photo. When I print photos, the colour quality is not good. When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? Why do the colour ink cartridges run out of ink even though I never or rarely print in colour? Vairāk
Scan (38) "ControlCenter needs to be updated." - macOS 10.15 Catalina A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™mobile device. Change the scan settings of ControlCenter4 and your machine's SCAN key (Windows) Create a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management I am sharing my Brother machine. I can print but cannot scan. I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan fromWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server2022. I cannot scan via USB. (macOS) I'm using OS X 10.10.x or greater. The network scanning feature does not work when using the SCAN key or the control panel ofmy Brother machine. Import a Server Public Key Using Web Based Management Load Documents in the Automatic Document Feeder (ADF) Load Documents on the Scanner Glass My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. Open "Scanners and Cameras" and Properties. Other Problems Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device. Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS) Printing / Scanning with a mobile device Save Scanned Data to a Folder as a PDF File Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows®) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows®) Scan multiple pages into one file instead of each scan being saved as a separate file. Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows) Scan to an Editable Text File Using OCR Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications Scanned documents are black when I view them in Brother Image Viewer (Android™) Send Scanned Data to an Email Server Set up a Scan to FTP Profile Set up a Scan to Network Profile Set up a Scan to SharePoint® Profile The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device). The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows) The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no defaultE-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mailapplication using ControlCenter4 or the SCAN key on my Brother machine. Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows) When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10) When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". Which connection can I use to print from my device (Android™) using Brother iPrint&Scan? Which connection can I use to print from my device (iPhone, iPod Touch, iPad) using Brother iPrint&Scan? Vairāk
Telephone (2) Use voice mail on the same line as my Brother machine. What is Distinctive Ring and how do I program it?
